16
Aug 09
Ecommerce fulfillment
For any ecommerce business, handling the logistics right is critical to its success. The process starts from the time the order is placed at the call center to shipping the products to the end customer. For any business, setting up this infrastructure is expensive, especially as volumes are low for a new website initially. Using a specialized call center facility ensures that your customers can contact through phone, chat and email. The fulfillment center arranges for pickup , packaging as well as delivery of the ordered goods.